Account Manager

Role Overview

We are looking for an Account Manager to manage and grow existing customer accounts.

Key Responsibilities

• Manage customer accounts and relationships


• Drive renewals and account growth


• Identify upselling and cross-selling opportunities


• Track customer satisfaction and retention


• Maintain CRM updates and account reports


• Coordinate with support and product teams

Requirements

• Experience in Account Management or Customer Success


• Knowledge of CRM tools


• Strong communication and relationship-building skills


• Experience with SaaS or subscription-based products preferred